These are just words

We'd rather let our products do the talking. Sign up for our smile Current Account, and get exclusive rates for our credit cards and savings accounts too.

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Important Coronavirus updates

We appreciate that these are worrying times for our customers and you may feel concerned about how the Coronavirus will affect you and your finances.

Here's some information to help you navigate through these times.

Advice for customers

Additional updates

Get help with banking from home

Changes to our telephony and branch opening hours

Hello. We're smile.

We’re a digital-only bank. No queues, no hassle, no jargon, no nonsense. We were invented by The Co‑operative Bank in 1999 and we’ve been smiling ever since.

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Coop Bank
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Do you have a moment to protect your money?

A request for personal information could put your money at risk. Take five to think and protect yourself against fraud.

Find out more
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How you bank online has now changed

When using online banking, you’ll verify yourself with a verification code we’ll send to you by text message or email.

Learn about banking online
Important information about brexit

Information for customers

As the UK prepares to leave the EU, we have prepared some information for customers with questions about what this might mean for the way they bank with us.

Find out more

Our history

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We won YourMoney’s Best ISA provider and Banking provider.

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Our team launched smile Sharedealing.

A brief history of smile

Read more about how we were the first UK internet bank. There's also stuff here about knitting jumpers for fairy sheep. Hmmm.

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We sponsored the Cape 2 Cape challenge, flying from Canada to Chile in a single-engine plane.

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We also sponsored the North West Comedy Awards.

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We launched a brand new website.

Help for existing customers

Helpful info about current accounts, credit cards and all things smile related.

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Co-operative Bank

We’re part of The Co‑operative Bank, and we share the same ethical values too.

smile, Britannia and The Co‑operative Bank are trading names of The Co‑operative Bank plc, which is a member of the Financial Services Compensation Scheme (FSCS).