Hello. We're smile.

We’re a digital-only bank. No queues, no hassle, no jargon, no nonsense. We were invented by The Co-operative Bank in 1999 and we’ve been smiling ever since. 

Financial Services Compensation Scheme (FSCS) changes

From 1 December 2025, the FSCS deposit protection limit increased to £120,000.

We’re currently updating all of our materials that have information about the FSCS limit. In the meantime, you may still see some of our webpages, letters and leaflets containing the old protection limit of £85,000.

Visit the FSCS website for further information

Support the Disasters Emergency Committee (DEC)

A powerful earthquake has devastated huge areas of Myanmar. Many people are in urgent need of food, clean water, shelter and medical care.

Learn more and find how you can support the appeal.

Smile take five

Do you have a moment to protect your money?

A request for personal information could put your money at risk. Take five to think and protect yourself against fraud. 

Smile online banking

Changes to online payments

We've changed the way we confirm your online payments to keep your money safer.

The Co-operative Bank logo | VISA logo

Win up to £2,500

We’re offering cash prizes in collaboration with VISA when you pay with your debit card (including digital card wallet purchases) until 30 November 2025. Subject to eligibility. T&Cs apply.

Your values are our values

As smile is part of The Co‑operative Bank, we share their strong ethical stance. Its Ethical Policy is customer-led and, therefore, so is smile’s. As a customer, you can use your unique voice to contribute to this. To make sure we carry on reflecting what you care about.

Find out more about Financial Services Compensation Scheme | This will open in a new tab

Protecting your money

Your eligible deposits with The Co-operative Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with The Co-operative Bank and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.

Please read further information on the FSCS scheme here or visit their website